• Download OneSuite's iPhone Mobile Dialer at the iPhone App Store.
• Download OneSuite's Android Mobile Dialer at Android Market.
• Download OneSuite's BlackBerry Mobile Dialer at BlackBerry App World.

• iPhone, OS version 3.1.3 or higher.
• Android, OS version 1.5 or higher.
• BlackBerry, OS version 4.2.1 or higher.

1. Make sure your iPhone app is properly installed and your OneSuite account is active and has sufficient balance to make calls.
2. Launch your OneSuite Mobile Dialer.
3. Set up your OneSuite Mobile Dialer by tapping on the "Settings" icon at the lower right hand corner of the app.
4. Slide Quick Dial Mode to ON. Quick Dial Mode allows you to dial a contact without pressing the call button. In your OneSuite Mobile Dialer, tap on Contact, once a contact is selected, OneSuite Mobile Dialer will automatically dial the number. Setting the Quick Dial Mode to OFF will require you to press the call button after a contact is selected in order to start dialing.
5. Enter your access number. By default, the OneSuite Mobile Dialer will pre-select a OneSuite U.S. Local Access Number. If you wish to change this to a toll-free number or an international access number (respective rates will apply), just tap on the number and enter your preferred access number. Press "Settings" at the top of the app to return to the previous menu.
6. Next, enter your Account Number or PIN. Type the complete 14-digit PIN, no periods, spaces or dashes between numbers. Note: If your mobile number is already registered as ZipDial under your OneSuite Account, you must leave the PIN blank.
7. To make your first call, simply dial the destination number from the app's dialpad and the call will go through. For U.S. & Canada calls, dial 1 + Area Code + Telephone Number. For international calls (outside the U.S. & Canada) dial 011 + country code + area code + telephone number. If RapiDial is already set up on  your account online, then simply dial the RapiDial number.

The OneSuite Mobile Dialer is also integrated with your iPhone's phonebook and you may choose the contact you wish to call from the phonebook directly from the OneSuite Mobile Dialer.

1. Before making any calls using the integrated phonebook in OneSuite Mobile Dialer, please make sure that the phone numbers registered in your existing phone book are in the following format:
   1. For U.S. & Canada contacts, the phone number should be entered and saved as 1 + Area Code + Telephone Number
   2. For international contacts (outside the U.S. & Canada), the phone number should be typed and saved as 011 + country code + area code + telephone number
2. From the OneSuite Mobile Dialer's integrated phonebook, locate the contact you wish to call. Search the contact as you would using your iPhone's Contacts.
3. When using OneSuite Mobile dialer, if Quick Dial Mode is ON, tapping on a contact will automatically trigger dialing that number. If Quick Dial Mode is OFF, you must press "CALL" after choosing the contact for OneSuite Mobile Dialer to start dialing the number.
4. To end a call, simply tap "end".

1. Find the OneSuite Mobile Dialer using the keyword "onesuite," select the app. The item details screen appears.
2. Select either the FREE or Install button.
3. Press OK to accept permissions for the app. The OneSuite Mobile Dialer will start downloading immediately.

You can also visit Android Market on your computer, search for keyword "onesuite," then download the OneSuite Mobile Dialer on your computer and install the application on your Android phone.

1. Make sure your OneSuite Mobile Dialer for Android phones is properly installed and your OneSuite account is active and has sufficient balance to make calls.
2. Launch your OneSuite Mobile Dialer.
3. Set up your OneSuite Mobile Dialer by tapping on the "Settings" button on your phone.
4. Set Quick Dial Mode to ON. Quick Dial Mode allows you to dial a contact without pressing the "call" button. Once a contact is selected, OneSuite Mobile Dialer will automatically dial the number. Setting the Quick Dial Mode to OFF will require you to press the "call" button after a contact is selected in order to start dialing.
5. Enter your access number. By default, the OneSuite Mobile Dialer will pre-select a OneSuite U.S. Local Access Number. If you wish to change this to a toll-free number or an international access number (respective rates will apply), just tap on the number and enter your preferred access number. Press "Settings" at the top of the app to return to the previous menu.
6. Next, enter your Account Number or PIN. Enter the complete 14-digit PIN, no periods, spaces or dashes between numbers. Note: If your mobile number is already registered as ZipDial under your OneSuite Account, you must leave the PIN blank.
7. To make your first call, simply dial the destination number from the app's dialpad and the call will go through. For U.S. & Canada calls, dial 1 + Area Code + Telephone Number. For international calls (outside the U.S. & Canada), dial 011 + country code + area code + telephone number. If RapiDial is already set up on your account online, then simply dial the RapiDial number.

The OneSuite Mobile Dialer is also integrated with your phonebook and you may choose the contact you wish to call from the phonebook inside the OneSuite Mobile Dialer app.

1. Before making any calls using the integrated phonebook in OneSuite Mobile Dialer, please make sure that the phone numbers registered in your existing phone book are in the following format:
   1. For U.S. & Canada contacts, the phone number should be typed and saved as 1 + Area Code + Telephone Number
   2. For international contacts (outside the U.S. & Canada), the phone number should be typed and saved as 011 + country code + area code + telephone number
2. From the OneSuite Mobile Dialer's integrated phonebook, locate the contact you wish to call. Search the contact as you would using your Android phone contacts.
3. When using OneSuite Mobile dialer, if Quick Dial Mode is ON, tapping on a contact will automatically trigger dialing that number. If Quick Dial Mode is OFF, you must press "CALL" after choosing the contact for OneSuite Mobile Dialer to start dialing the number.
4. To end a call, simply press the end key

Setup Instructions:
* When using Android smartphones, you can go to "Settings," "OneSuite Mobile Dialer Integration" to set up whether you would like to always use OneSuite's Mobile Dialer, never use OneSuite's Mobile Dialer, ask which dialer to use, or follow your specific instructions.

1. Go to Settings > OneSuite Mobile Dialer Integration > When Making Calls
2. You can set your dialer integration preferences under "When Making Calls." Just select the option most suitable for your calling needs. If you would like to use the OneSuite Mobile Dialer only for certain numbers, select "Use my instructions below for each call."
3. Then, go to "My Instructions," and enter the beginning numbers of the phone number you would like to use OneSuite for. In most cases, just enter 011, and when you are saving international numbers to your phone's address book, remember to save it as "011 + country code + area code + phone number."
4. Finally, under "My Preferred Dialer," select "OneSuite Mobile Dialer."

1. On your Android device, select My Apps from the Market home screen. (On some devices, press Menu and then select My Apps, on others, go to Settings and select Applications.)
2. Select OneSuite Mobile Dialer.
3. On the application home screen, select the "Uninstall" button.

You will be able to return to My Apps at any time to reinstall a purchased application that you've previously removed.

1. Make sure your OneSuite Mobile Dialer for BlackBerry is properly installed and your OneSuite account is active and has sufficient balance to make calls.
2. Launch your OneSuite Mobile Dialer.
3. Set up your OneSuite Mobile Dialer by pressing the BlackBerry button on the dialpad. Select "Preferences" to set up "Quick Dial Mode."
4. Set Quick Dial Mode to ON. Quick Dial Mode allows you to dial a contact without pressing the "call" button. Once a contact is selected, OneSuite Mobile Dialer will automatically dial the number. Setting the Quick Dial Mode to OFF will require you to press the "call" button after a contact is selected in order to start dialing.
5. Press the "Back" button to return to the previous page, select "Direct Dial Settings." You can enter your PIN and access number on this page. By default, the OneSuite Mobile Dialer will pre-select an OneSuite U.S. Local Access Number. If you wish to change this to toll-free number or an international access number (respective rates will apply), just move the cursor to the access number field and enter your preferred access number.
6. Next, enter your Account Number or PIN. Enter the complete 14-digit PIN, no periods, spaces or dashes between numbers. Note: If your mobile number is already registered as ZipDial under your OneSuite Account, you must leave the PIN blank. Press the "Back" button until you reach your desired page.
7. To make your first call, simply dial the destination number from the app's dialpad and the call will go through. For U.S. & Canada calls, dial 1 + Area Code + Telephone Number. For international calls (outside the U.S. & Canada) dial 011 + country code + area code + telephone number. If RapiDial is already set up on your account online, then simply dial the RapiDial number.

The OneSuite Mobile Dialer is also integrated with your phonebook and you may choose the contact you wish to call from the phonebook inside the OneSuite Mobile Dialer app.

1. Before making any calls using the integrated phonebook in OneSuite Mobile Dialer, please make sure that the phone numbers registered in your existing phone books are in the following format:
   1. For U.S. & Canada contacts, the phone number should be typed and saved as 1 + Area Code + Telephone Number
   2. For international contacts (outside U.S. & Canada), the phone number should be typed and saved as 011 + country code + area code + telephone number
2. From the OneSuite Mobile Dialer's integrated phonebook, locate the contact you wish to call. Search the contact as you would using your BlackBerry contacts.
3. If Quick Dial Mode is ON, choosing a contact will automatically trigger dialing that number. If Quick Dial Mode is OFF, you must press "call" after choosing the contact for your BlackBerry to start dialing the number.
4. To end a call, simply press the end key

1. Go to the main screen
2. Select Options
3. Select Applications
4. Select OneSuite Mobile Dialer
5. Select Delete from the menu
6. Confirm

• Free application
• Automatic dialing using your OneSuite account on your smartphone.
• For Android devices, OneSuite's Mobile Dialer can be set as the default dialer, or for specific calls only. For more, see What is the OneSuite Mobile Dialer Integration function and how do I use it?

1. Your phone's browser is not using the default browser.
2. For the iPhone, you are not running iOS 3.1.3 or higher on your iPhone.
3. For the BlackBerry, your phone model is not included in the list of supported models on the app's download page.
4. The phone OS version is not included in the list of supported OS versions.

1. Your mobile phone is NOT in flight mode.
2. Your mobile phone service is enabled and you currently have signal.
3. Your outgoing service is connected and you did not activate call redirect.

1. If you have entered your access number and/or OneSuite PIN.
2. If your OneSuite account has enough balance to make a call.
3. If your installation is complete. Here's how to check on your respective smartphone:
   1. iPhone - see whether the application is still downloading or installing. A bar usually shows the progress of the installation. You should be able to see a clear image of the OneSuite Mobile Dialer icon once the installation process is completed.
   2. Android - different phone models may have different approaches to issues related to unsuccessful installation. Please visit the Android Market Technical Help to find a solution specific to your phone model.
   3. BlackBerry - an icon will automatically be created.
4. Your unsuccessful installation may be related to an SD card issue. As and example, if you encounter the below error:
   "Installation unsuccessful - Unknown error 18"
   If so:
   1. Connect your phone to your laptop/PC with an USB cable.
   2. On you computer, find your phone's folder.
   3. Go to folder ".android_secure" and delete file "smdl2tmp1.asec".
   4. Safely remove your phone. Installation should now be successful

If installation is incomplete, you may restart your device by turning the power off and on, then repeat the steps to download and install.