You are at Support Main
Contact Support
FAQ
 
Print
 
 
 
 
 
24/6 live customer support
unbeatably cheap calling card paired with live customer support

Just because we offer unbeatably low cost long distance service doesn’t mean we would overlook our customer service quality! We're pretty sure you won't experience any problems while using OneSuite, but if you ever do, have a question, or need technical support, please feel free to contact us at any time. You can e-mail us at support@onesuite.com , use the convenient form below, or call our 24 hr customer support line at 1-866-4-1SUITE (1-866-417-8483) or click here to submit your question online.

Contact Support

FAQ Category

We've tried to be as forthcoming and complete as possible and tell you everything we think you need to know about OneSuite.com, but maybe there are a few things we left you a bit fuzzy on. Below are questions posted to us by current and prospective customers. See if any of your questions are answered there, and if not, drop us a line at support@OneSuite.com , or fill out the electronic form found on our Support page, or call us at 1-866-417-8483 ( 1-866-41SUITE ). We want you to be as happy as possible with our services, and to fully understand what we have to offer.

FAQ - General
IconHow can I sign up with OneSuite.com?
To subscribe, please click on the ' Sign up ' button from our Home page. Then fill out our short sign-up form. We currently only accept online subscriptions.

More General FAQ

Account Management
IconWhat will my account summary be like?
Your account summary provides up-to-the-minute information on your account number, balance, expiration date and PIN(s).

More Account Management FAQ

Long-Distance Services
IconHow many PinDial and ZipDial numbers can I have?
For each account you can have a total of up to four (4) numbers.

More Long-distance Services FAQ

MessageOne
IconHow do I know when I've received a fax or e-mail?
Your voice mail and faxes are forwarded to the e-mail address you chose when you set up your account. Simply check your e-mail to see what messages have come in.

More MessageOne FAQ

MessageOne
IconDo I get charged for calling another SuiteAdvantage number?

PC-to-PC calls between two SuiteAdvantage subscribers, as we call ‘IN-Net Calls,’ are free.

More MessageOne FAQ

MessageOne
IconWhat is SoftPhone?

The SoftPhone is a software that offers the freedom and convenience of making and receiving calls from your desktop computer or PC.

More MessageOne FAQ

 
 © 2008 OneSuite Corporation. All Rights Reserved.

 

Back to top