FAQ OneSuite Business Sub-Account

FAQ - OneSuite Business - Sub-Account

Do I get SuiteTreat bonuses in my sub-account?

Yes, sub-accounts will get unique SuiteTreat codes to refer to friends and enjoy the bonuses. All the SuiteTreat rules apply to sub-accounts.

Bonus redemption by master or any sub-account will extend the expiration date for 6 months, and the most extended date will serve as the overall expiration date for the group. Please allow for 24 hours for all accounts to be updated.

Can I recharge my balance?

No. Only the master account administrator can recharge and transfer balance to sub-accounts.

What features does each OneSuite Business sub-account have?

A sub-account user enjoys all the features available in a regular OneSuite account, except for the recharge function. The balance needs to be transferred from the master account.

Within their account, the sub-account user can also review call history, subscribe to Internet Fax, VoIP SuiteAdvantage and Global Call Forwarding optional services, as well as update account information.

Can a sub-account subscribe to OneSuite Internet Fax, SuiteAdvantage VoIP or Global Call Forwarding services?

Yes, sub-account users can log in to their account to subscribe to OneSuite Internet Fax, SuiteAdvantage VoIP or Global Call Forwarding. All fees, rules, and features for OneSuite Internet Fax, SuiteAdvantage VoIP or Global Call Forwarding in a regular OneSuite account apply.